The company has sales department, customer service department, the Department of imports, Pinxiang, Zhengxiang the Ministry of Finance, Customs Department, has a professional, highly qualified staff, familiar with the entire international shipping business processes, we can provide our customers solve various difficult problems for the company's business development provides a strong foundation and backing. Employees work hard, Tashi, serious efforts, the company has a strong cohesive force. The company is also the world's major ports have agency.

Our company's aim is "customer first, service first", to provide customers the best quality of services. The customer regardless of size, equally, with the most competitive tariffs and services to customers, and continuously improve their level of service to our customers return to our long-term trust and support.于因包装、地址错误，托运货物申报不正确及违反冠捷公司条约，不能送到目的地，冠捷公司不承担赔偿责任。

检查：在政府有关管理部门的要求下打开检查。因发货人在发货中夹带违禁物品而导致政府部门没收，一切责任由发货人自负，冠捷公司保留追究发货人经济和法律责任的权利。

对于体大质轻的包裹，以体积重为计重依据：

体积重量=长x宽x高/6000

发货人若使用了“冠捷快件”字样，在事实上就确认发货人理解并同意接受“发货人须知”内容。

责任范围
各分公司、有限责任公司从快件收运时起至交付时止，承担安全运输的责任。在此期间如发生快件丢失、短少、变质、污染、损坏，应负赔偿责任。对构成法律文本的客户填写的相关托运书、快递单要认真妥善保管。